Business and Supplier Relationship Management Trainings

What is Business and Supplier Relationship Management?

Business Relationship Management describes the approach used to ensure that the appropriate mechanisms are determined to manage the relationship between the service provider and the customer. It illustrates the steps that enable you to constantly remain aware of business needs and major changes in order to respond properly to these requirements.

Suppliers are involved in every business activity and they contribute in ensuring that a company maintains a constant flow of goods and services. The goal of Business and Supplier Relationship Management is to streamline and improve the efficiency of processes taking place between the organization and its suppliers. Furthermore, the aim of Business and Supplier Relationship Management is to ensure delivery of consistent and seamless quality services. Supplier Relationship Management entails building a greater collaboration with the suppliers and enables you to identify new values and reduce the risk of failure.

Why is Business and Supplier Relationship Management important for you?

Managing properly the suppliers is crucial for limiting financial, business, and reputational risks. Business and Supplier Relationship Management is a process that enables companies to control costs, target service excellence and mitigate risk to achieve incremental supplier value over the life of the contract. The Business and Supplier Relationship Management training enables you to acquire the necessary knowledge about the components and operations of Business and Supplier Relationship Management. You will be able to distinguish the different components of Business and Supplier Relationship Management involving the service level management, service provider agreements, supplier management, customer satisfaction and change management process. These components will enable you to establish a good relationship with suppliers and customers of your organization.

Benefits of Business and Supplier Relationship Management

The Business and Supplier Relationship Management Certificate will demonstrate your dedication to helping your organization in achieving the following:

• Demonstrate the ability to deliver and improve services
• Gain additional skills of the processes of Business and Supplier Relationship Management
• Comprehend the basic components of Business and Supplier Relationship Management and its main processes
• Gain the necessary knowledge to understand the objectives, content, and the link between Business and Supplier Relationship Management regulatory framework
• Obtain the required skills to better understand the methods and techniques for an effective implementation of the Business and Supplier Relationship Management framework